By Professor Fiorenzo Franceschini, Dr. Maurizio Galetto, Dr. Domenico Maisano (auth.)
A global that's altering speedier and speedier forces businesses to a continuing functionality tracking. signs provide the influence to be the true engine of businesses or perhaps the financial system at huge. yet functionality symptoms usually are not easy statement instruments. they could have a deep "normative" impression, which may alter organizational behaviour and effect key judgements. businesses are what they measure!
The number of sturdy functionality symptoms isn't a simple strategy. This monograph specializes in the designing of a functionality size process (PMS), realizing that "magic ideas" to spot them don't exist. a few signs look correct and simple to degree, yet have refined, counter-productive effects. different signs are more challenging to degree, yet concentration the company on these judgements and activities which are severe to luck. This ebook indicates how you can establish symptoms that in achieving a stability in those results and increase long term profitability.
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